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Personalization

Wilbert offers multiple ways to personalize a burial vault or urn vault with words, symbols, and images that speak of a singular spirit. Your loved one had a unique personality. The selections you make for the visitation and service should communicate that singular spirit. These choices ensure your loved one's memory is remembered for generations to come.

Services

Ultimate Service Provider
We are pleased to announce that Wilbert Funeral Services in Chicago (corporate HQ) has awarded Ohio Vault Works, Inc. the "Ultimate Service Provider" designation.  Points are collected by cateories, including tents, chairs, greens, Wilbert Way, lowering device, vaults, employees, and trucks and delivery. Ohio Vault Works surpassed the points required to obtain "Ultimate Service Provider" status. Although we are very proud of this accomplishment internally, it pleases us most that local families are the recipients of this service.

Ohio Vault Works - Graveyard setupSet Up
Ohio Vault Works offers basic, standard, and Wilbert Way/Ovation set ups, depending on services provided by each individual cemetery and the product chosen.

Our Customer Service Representatives place the base of the outer burial container in the grave prior to the family’s arrival for our basic outer burial container service and lower the cover on the base following the family’s departure.  The outer burial container is usually not displayed. 

Our standard burial vault service offers above ground sealing with the cover of the vault prominently displayed on greens or skirted in our blue fabric near the grave for the family to admire. 

Our Wilbert Way and Ovation services also offer above ground sealing and is an available option on our Stainless Steel Triune®, Cameo Rose®, Veteran®, Copper Triune®, Bronze Triune®, and Wilbert Bronze® burial vaults.  The Wilbert Way and Ovation devices display the cover and base of the burial vault together and especially accentuate personalization options chosen to be placed on the cover of the burial vault.  The devices are operated by our CSRs to seal the vault above ground and lower the sealed vault into the grave efficiently.  Wilbert Way and Ovation services include one 15’ x 15’ blue tent, casket lowering device, grass to cover the complete gravesite area, ten chairs with blue chair covers, tissues, and bottled water (seasonal).

Casket Lowering Device and Grass
Ohio Vault Works will provide grass to cover the complete gravesite area and a casket lowering device to lower the casket into the base of the outer burial container in the circumstance that a cemetery does not provide this service.  Ohio Vault Works will manage the delivery, set up, and removal of the equipment.

Tent
Upon your request, Ohio Vault Works will provide a 15’ x 15’ tent to cover the burial area and provide a comfortable place for families to gather during the graveside service for burials at cemeteries that do not provide this service.

Chairs
Upon your request, Ohio Vault Works will provide chairs with blue chair covers for burials at cemeteries that allow but do not provide this service.

Disinterment
Ohio Vault Works can assist in the relocation of a vault from one location to another. Please contact our office for further details.

Vault Transfer
Vault Transfer is a service available between Wilbert Licensees and dealers. Ohio Vault Works uses the vault transfer service when a burial request has been made outside of the licensee territory. The location of the cemetery is needed to determine the appropriate Wilbert licensee or dealer. Since the services offered by each Wilbert licensee vary, the licensees work together on a per burial basis to determine the services, such as tents, grass, and chairs that each licensee will provide for the burial.

 

* Many of our cemeteries provide their own services at varied levels depending on the specific cemetery.  Our services are not applicable to cemeteries providing their own vault installation and services with exception of the Wilbert Way and Ovation setups, which some cemeteries (including all Cleveland Catholic Diocese Cemeteries) allow us to set.  Please download our Cemetery Database or check with Ohio Vault Works, Inc. staff if you need assistance on what we are able to provide at a cemetery to which you are taking a loved one.